Involving stakeholders

Effective stakeholder engagement is essential both for planning, as well as for monitoring and evaluating fundamental rights activities.

A wide range of stakeholders needs to be involved: public officials, elected representatives, human rights bodies, civil society and individuals.

Example

The Human Rights Advisory Council of the City of Graz was set up in 2007. Its establishment is based on the Human Rights Declaration of the City of Graz of 8 February 2001 and the ten-point agenda committed to when joining the “City Coalition against Racism” in 2006. The Council consists of 28 members who are appointed by the Mayor. They come from politics, public administrations, the judiciary, media, and civil society institutions. Establishing the Human Rights Advisory Council has been an important step in the history of the City of Human Rights Graz. Its task is to support the development of the City of Human Rights with evaluations and advice.

Source: http://www.etc-graz.at/typo3/index.php?id=958

Example

The Supervisory Committee on Repatriation is an independent “watchdog” responsible for monitoring returns in the Netherlands. The committee can inspect and accompany individual and collective return operations or inspect the return process as a whole. This includes the procedures and working methods of the Repatriation and Department Service. It also advises the government on how to improve the integrated process of return. The committee is independent in choosing when and how often return operations are monitored. It pays particular attention to the deportations of vulnerable groups. It also focuses on cases in which the necessity to apply means of coercion is foreseen, when, for example, aliens with a criminal and/or violent history are deported. A physician and a psychologist are part of the committee team.

Source: www.commissieterugkeer.nl

Learning Point

The following stakeholders provide useful feedback and input to the monitoring process:

Beneficiaries of policies, programmes and projects
It is important to monitor and evaluate with the intended beneficiaries. Are the programmes making a tangible difference? Are beneficiaries able to realise their rights better as a result of the activities undertaken?

Service providers
Frontline staff should participate in monitoring and evaluation. Nurses, social workers and frontline service staff are well placed to assess the impact of fundamental rights initiatives in their respective fields of work.

Politicians
Involving elected representatives in monitoring and evaluation creates accountability and widens the base of support for any follow-up action.

Independent expert bodies
Engaging independent expert bodies, such as a university, a national human rights institution or a non-governmental organisation, in monitoring and evaluation can increase its neutrality, quality and credibility.