Non-judicial bodies in EU Member States

Each EU Member State has non-judicial bodies that can help with fundamental rights issues.

You can also submit fundamental rights’ complaints to national courts which can issue binding judgments. Further information can be found on the European e-Justice Portal. If you are a victim of crime you can also contact the police.

Finally, non-governmental organisations (NGOs) can also provide you with assistance. If you are looking for an NGO working in an area relevant to you a, useful starting point is the Commission-funded Platform of European Social NGOs (Social Platform) or FRA’s own Fundamental Rights Platform (FRP).

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Data Privacy Authority

Italy

Ministry of Foreign Affairs

National Office Against Racial Discrimination

Italy

Advertising Standards Authority

United Kingdom

Advocate for Persons with Disabilities

Austria

Alternative Dispute Resolution Austria

Austria

This body may be able to provide assistance in reaching an out-of-court settlement if you have a consumer complaint with a trader in your own country.

You can find an Alternative Dispute Resolution (ADR) scheme by selecting your country here:

http://ec.europa.eu/consumers/solving_consumer_disputes/non-judicial_redress/adr_in_your_country/index_en.htm

Alternative Dispute Resolution Bulgaria

Bulgaria

This body may be able to provide assistance in reaching an out-of-court settlement if you have a consumer complaint with a trader in your own country.

You can find an Alternative Dispute Resolution (ADR) scheme by selecting your country here:

http://ec.europa.eu/consumers/solving_consumer_disputes/non-judicial_redress/adr_in_your_country/index_en.htm

Alternative Dispute Resolution Cyprus

Cyprus

This body may be able to provide assistance in reaching an out-of-court settlement if you have a consumer complaint with a trader in your own country.

You can find an Alternative Dispute Resolution (ADR) scheme by selecting your country here:

http://ec.europa.eu/consumers/solving_consumer_disputes/non-judicial_redress/adr_in_your_country/index_en.htm

Alternative Dispute Resolution Finland

Finland

This body may be able to provide assistance in reaching an out-of-court settlement if you have a consumer complaint with a trader in your own country.

You can find an Alternative Dispute Resolution (ADR) scheme by selecting your country here:

http://ec.europa.eu/consumers/solving_consumer_disputes/non-judicial_redress/adr_in_your_country/index_en.htm

Alternative Dispute Resolution France

France

This body may be able to provide assistance in reaching an out-of-court settlement if you have a consumer complaint with a trader in your own country.

You can find an Alternative Dispute Resolution (ADR) scheme by selecting your country here:

http://ec.europa.eu/consumers/solving_consumer_disputes/non-judicial_redress/adr_in_your_country/index_en.htm

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