Other EU and International complaints bodies
Please read carefully the website of each body listed below before lodging a complaint and/or requesting guidance. Attempts to find solutions via national channels should always be made before contacting international bodies. International bodies should only be contacted when the issue falls exclusively under the mandate of the international body in question; when the national system cannot offer an adequate response to your claim; or when the national solution is unsatisfactory.
The European e-Justice portal provides information on national justice systems in 22 languages. General queries about EU matters may be directed to the Europe Direct information service by calling the toll-free number 00 800 6789 10 11, from anywhere in the EU, or through the Europe Direct website.