Other EU and International complaints bodies

Please read carefully the website of each body listed below before lodging a complaint and/or requesting guidance. Attempts to find solutions via national channels should always be made before contacting international bodies. International bodies should only be contacted when the issue falls exclusively under the mandate of the international body in question; when the national system cannot offer an adequate response to your claim; or when the national solution is unsatisfactory.

The European e-Justice portal provides information on national justice systems in 22 languages. General queries about EU matters may be directed to the Europe Direct information service by calling the toll-free number 00 800 6789 10 11, from anywhere in the EU, or through the Europe Direct website.

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Committee on the Rights of the Child (CRC)

International

The Committee on the Rights of the Child (CRC) is the body of independent experts which monitors implementation of the Convention on the Rights of the Child and of the two Optional Protocols on the sale of children, child prostitution and child pornography (OPSC), and on the involvement of children in armed conflict (OPAC) by its State Parties. If you believe that you have been a victim of a violation by a State Party of any of the rights set out in the Convention, you can file a complaint with the Committee. You can only file a complaint against a State which has accepted the Committee’s competence to examine individual complaints.

Court of Justice of the European Union

European

The Court of Justice interprets EU law to make sure it is applied in the same way in all EU countries. If you have suffered damage as a result of action or inaction by a Member State, an EU institution or its staff, you can file a complaint with the Court.

European Commission

European

The Commission promotes the general interest of the EU by proposing and enforcing legislation as well as by ensuring that such legislation is correctly put in place by EU Member States. If you believe that your Member State has failed to correctly implement such legislation, you can file a complaint with the Commission.

European Commission against Racism and Intolerance (ECRI)

Council of Europe

The Commission against Racism and Intolerance is entrusted with the task of combating racism, racial discrimination, xenophobia, antisemitism and intolerance in Europe from the perspective of the protection of human rights. In this context, the Commission is able to offer you information, but it cannot act upon individual complaints.

European Commission for Democracy through Law (Venice Commission)

Council of Europe

The role of the Venice Commission is to provide legal advice to its Member States on constitutional matters and, in particular, to help states wishing to bring their legal and institutional structures in line with European standards and international experience in the fields of democracy, human rights and the rule of law. In this context, the Venice Commission is able to offer you information, but it cannot act upon individual complaints.

European Commissioner for Human Rights

Council of Europe

The European Commissioner for Human Rights is an independent and impartial non-judicial institution with the role of promoting awareness of and respect for human rights. In this context, the Commissioner's Office is able to offer you information, but it cannot act upon individual complaints.

European Committee for the Prevention of Torture

Council of Europe

The European Committee for the Prevention of Torture organises visits to places of detention in order to assess how persons deprived of their liberty are treated. The Committee cannot act upon your individual complaints, but it can assess communications from individuals and decide whether to exercise its functions upon such communications.

European Court of Human Rights

Council of Europe

The European Court of Human Rights protects the human rights as set out in the European Convention on Human Rights. If you believe that your rights have been violated by the action or inaction of a state which is a party to this Convention, you can file a complaint with the Court.

European Data Protection Supervisor

European

The European Data Protection Supervisor is responsible for monitoring EU institutions and bodies on their compliance with data protection rules. If you believe that your privacy has been infringed by a Member State or an EU body, you may file a complaint with the European Data Protection Supervisor.

European Ombudsman

European

The European Ombudsman investigates complaints about poor administration by EU institutions or other EU bodies. If you believe that you have been subject to poor, unfair, discriminatory or abusive treatment by any EU body you can file a complaint with the Ombudsman.

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