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The aim of this FRA project is to provide the EU and Member States with concrete examples of different practices in the area of victim support, based on an analysis of current procedures at national level.

The European Commission asked FRA to carry out this work, ahead of the November 2015 deadline for transposing the EU Victims’ Directive into national law. The online mapping is only a snapshot of the full findings, which will be assessed in a report due to be published towards the end of 2014. The report focuses on the provision of both general national victim support services (i.e. support services available to all victims, regardless of the form of crime), and also to specialist victim support services. It will highlight achievements as well as promising models and practices that could guide other Member States when implementing the Victims’ Directive.

Some of the initial findings already reveal a need for Member States to step up their efforts to provide practical, professional and targeted support for victims of crime, underlining the importance of cooperation with civil society organisations and the involvement of volunteers.