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The meeting focused on co-production and service user involvement in the design, delivery and evaluation of public social services. It brought together participants working in social services in public authorities from various European countries, as well as local delegates from Bulgaria and service users. FRA spoke about its activities related to the rights of people with disabilities, particularly on its work on human rights indicators on Article 19 of the CRPD and its multiannual project on the transition from institutional to community based care.