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The practice focused on collecting evidence, increasing social awareness, promoting legislative developments and attention to victims.

This was done through a multidisciplinary working group, meetings on discrimination and hate crime, an information service, and a public awareness campaign called ‘Say It Out Loud’ ConLaVozBienAlta.


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Implementing the practice: step by step

The practice convened a multidisciplinary working group of 40 members to look at different aspects of LGBT hate crime such as tools to combat hate crime, data collection issues and the roles of different institutions. The group included prosecutors, security forces agents and representatives of national and regional administrations. Representatives of civil society, victims of hate crimes, NGOs and media representatives were also part of the group.

On 13 June 2015 in Madrid, a ‘Hate Crimes and Discrimination against LGBT people’ conference took place. The event brought together 100 people, including representatives of public administrations, European activists and victims to discuss approaches to tackling LGBT hate crime.

The State Federation of Lesbians, Gays, Transexuals, Bisexuals (FELGTB) also established an information service for LGBT hate crime. It aims at helping victims, and collecting and disseminating information. A report on hate crimes against the LGBT population is being prepared. In addition, it created an observatory on LGBT hate crime. This makes it possible to monitor the hate crime situation, record incidents and ensure the sustainability of the practice.

In October 2015, the online public awareness campaign ‘Say It Out Loud’ about hate crime was launched. The accompanying video on YouTube, accumulated around 930,000 visitors. The website contained information on what to do when suffering violence or discrimination.

Evaluation of the practice

  • Although SAANART is responsible assessing the practice’s impact, all partners and eight contributors were consulted.
  • Thanks to the project, the systematic collection of data and coordination have improved. The data treatment protocols of the eight FELGTB member bodies are being standardised. Recording incidents and caring for hate crime victims are now more important for all partners.
  • It has helped identify weaknesses in supporting hate crime victims. These include: lack of information about what is a hate crime and how to report it to the police; lack of training on victims care; support and monitoring of victims by using spaces for community life and listening.

Critical success factors

  • Through the Network against hatred, the State Federation of Lesbians, Gays, Transexuals, Bisexuals (FELGTB) recommends coordinating different actors involved in responding to hate crimes, from administrations to civil society. This coordination will result in the development of tools, procedures, and training and awareness activities.

Elements transferable to other EU Member States

The practice partners can share knowledge on how to build a network between governmental agencies and NGOs with goals and priorities for supporting victims and fighting against hate crime. This includes creating a unified system of notification and registration of hate incidents between eight different entities as well as coordinating it with the authorities. They can also provide guidance on launching a service for hate crime victims that will meet their needs and will allow for coordination with the authorities, police and prosecutors to make the process of reporting hate crime easier.

Key Facts

Start date: May 2014.
End date: September 2015.
Scope of the practice: National.
Target group: Public administrations, prosecutors, NGOs.
Beneficiaries: LGBT people in Spain.
Key objectives: Share experiences and evaluate management actions in the area of hate crime, using a coordinated multidisciplinary perspective.

Legal basis of the practice

  • The practice is based on a specific hate crime legal framework: Penal Code, art. 22.4, and others (Código Penal. Art. 22.4 y otros).

Designing bodies and partners consulted

The State Federation of Lesbians, Gays, Transexuals, Bisexuals (Federación estatal de gays, lesbianas, transexuales y bisexuals, FELGTB) designed the practice in consultation with the:

  • Union of Heads of Police (Unión de Jefes de Policía. UNIJEPOL)
  • Progressive Union of Prosecutors (Unión progresista de fiscales)
  • Foundation 26 of December (Fundación 26 de diciembre)
  • SANTOKIM iiSLAND
  • Llh (Norway)

Implementing Bodies

  • The State Federation of Lesbians, Gays, Transexuals, Bisexuals (Federación estatal de gays, lesbianas, transexuales y bisexuals, FELGTB) was responsible for implementing the practice.

Further information

None provided.