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Directive 2012/29/EU represents a milestone in the development of victims’ rights. It establishes minimum standards for the rights, support and protection of victims of crime. It defines the scope of support services, guarantees the right to effective protection against secondary victimisation and comprehensively regulates the measures required for this purpose. This report covers three core components underpinning victims’ rights: support services, crime reporting, and protection from secondary and repeat victimisation. Examples highlight the relevant legal provisions in Member States and how specific rights under the Victims’ Rights Directive work in practice.

This is the second main report from FRA’s Fundamental Rights Survey, which collected data from 35,000 people on a range of issues. This report focuses on respondents’ experiences as victims of selected types of crime, including violence, harassment, and property crime. The report also examines how often these crimes are reported to the police, and presents further details relating to harassment and violence, such as the perpetrators and where the incidents took place.

Victims of violent crime have various rights, including to protection and to access justice. But how are these rights playing out in practice? Are victims of violent crime properly seen, informed, empowered and heard? Do they tend to feel that justice has been done? Our four-part report series takes a closer look at these questions, based on interviews with victims, people working for victim support organisations, police officers, attorneys, prosecutors and judges.