eu-charter

Carta dos Direitos Fundamentais da UE

Artigo 38.o - Defesa dos consumidores

Artigo 38.o - Defesa dos consumidores

As políticas da União devem assegurar um elevado nível de defesa dos consumidores.

    • Text:

      As presentes anotações, inicialmente elaboradas sob a responsabilidade do Praesidium da Convenção que redigiu a Carta dos Direitos Fundamentais da União Europeia, foram actualizadas sob a responsabilidade do Praesidium da Convenção Europeia, à luz das adaptações ao texto (nomeadamente aos artigos 51.o e 52.o) da Carta introduzidas pela Convenção Europeia e da evolução do direito da União. Embora não tenham em si força de lei, constituem um valioso instrumento de interpretação destinado a clarificar as disposições da Carta.

      Source:
      Jornal Oficial da União Europeia C 303/17 - 14.12.2007
      Preamble - Explanations relating to the Charter of Fundamental Rights:
      As presentes anotações, inicialmente elaboradas sob a responsabilidade do Praesidium da Convenção que redigiu a Carta dos Direitos Fundamentais da União Europeia, foram actualizadas sob a responsabilidade do Praesidium da Convenção Europeia, à luz das adaptações ao texto (nomeadamente aos artigos 51.o e 52.o) da Carta introduzidas pela Convenção Europeia e da evolução do direito da União. Embora não tenham em si força de lei, constituem um valioso instrumento de interpretação destinado a clarificar as disposições da Carta.
    • Bondora
      Decision date:
      Deciding body type:
      Court of Justice of the European Union
      Deciding body:
      Advocate General
      Type:
      Opinion
      Policy area:
      ECLI (European case law identifier):
      ECLI:EU:C:2019:921
    • Banco Santander SA v Mahamadou Demba and Mercedes Godoy Bonet and Rafael Ramón Escobedo Cortés v Banco de Sabadell SA.
      Decision date:
      Deciding body type:
      Court of Justice of the European Union
      Deciding body:
      Court (Fifth Chamber)
      Type:
      Decision
      Policy area:
      Consumers
      ECLI (European case law identifier):
      ECLI:EU:C:2018:643
    • Zsolt Sziber v ERSTE Bank Hungary Zrt
      Decision date:
      Deciding body type:
      Court of Justice of the European Union
      Deciding body:
      Court (Second Chamber)
      Type:
      Policy area:
      Consumers
      ECLI (European case law identifier):
      ECLI:EU:C:2018:367
    • Banco Santander SA v Mahamadou Demba and Mercedes Godoy Bonet and Rafael Ramón Escobedo Cortés v Banco de Sabadell SA
      Decision date:
      Deciding body type:
      Court of Justice of the European Union
      Deciding body:
      Advocate General
      Type:
      Opinion
      Policy area:
      Consumers
      ECLI (European case law identifier):
      ECLI:EU:C:2018:216
    • Plaintiff Orange Slovensko, a.s. against the defendant Z. H. for the payment of €198,46 eur in addition to penalities, on appeal of the plaintiff against the Judgment of the district court Kežmarok No 2C/249/2014-32, 10 November 2014
      Decision date:
      Deciding body type:
      National Court/Tribunal
      Deciding body:
      Regional Court Prešov
      Type:
      Decision
      Policy area:
      Consumers
      ECLI (European case law identifier):
      ECLI:SK:KSPO:2018:8414205083.2
    • Zsolt Sziber v ERSTE Bank Hungary Zrt
      Decision date:
      Deciding body type:
      Court of Justice of the European Union
      Deciding body:
      Advocate General
      Type:
      Policy area:
      Consumers
      ECLI (European case law identifier):
      ECLI:EU:C:2018:9
    • Lidl GmbH & Co. KG v Freistaat Sachsen
      Decision date:
      Deciding body type:
      Court of Justice of the European Union
      Deciding body:
      Advocate General
      Type:
      Opinion
      Policy area:
      Justice, freedom and security
      ECLI (European case law identifier):
      ECLI:EU:C:2016:169
    • Pohotovosť s.r.o. v Miroslav Vašuta
      Decision date:
      Deciding body type:
      Court of Justice of the European Union
      Deciding body:
      Court (Third Chamber)
      Type:
      Decision
      Policy area:
      ECLI (European case law identifier):
    • Pohotovosť s.r.o. v Miroslav Vašuta
      Decision date:
      Deciding body type:
      Court of Justice of the European Union
      Deciding body:
      Opinion of Advocate General
      Type:
      Opinion
      Policy area:
      ECLI (European case law identifier):
    • Association belge des consommateurs test-achats ASBL v European Commission
      Decision date:
      Deciding body type:
      Court of Justice of the European Union
      Deciding body:
      General Court (Sixth Chamber)
      Type:
      Decision
      Policy area:
      ECLI (European case law identifier):

    23 results found

    • Constitution of the Republic of Bulgaria
      País:
      Bulgaria

      Art. 19 [...] (2) The State shall establish and guarantee equal legal conditions for economic activity to all citizens and legal entities by preventing any abuse of a monopoly status and unfair competition, and by protecting the consumer. 

    • КОНСТИТУЦИЯ на Република България
      País:
      Bulgaria

      Чл. 19 [...] (2) Законът създава и гарантира на всички граждани и юридически лица еднакви правни условия за стопанска дейност, като предотвратява злоупотребата с монополизма, нелоялната конкуренция и защитава потребителя.

    • Federal Act of 8 March 1979 Governing Provisions to Protect Consumers
      País:
      Austria

    12 results found

    • Regulation (EU) 2017/2394 of the European Parliament and of the Council of 12 December 2017 on cooperation between national authorities responsible for the enforcement of consumer protection laws and repealing Regulation (EC) No 2006/2004

      Article 1 - Subject matter
      ‘This Regulation lays down the conditions under which competent authorities, having been designated by their Member States as responsible for the enforcement of Union laws that protect consumers’ interests, cooperate and coordinate actions with each other and with the Commission, in order to enforce compliance with those laws and to ensure the smooth functioning of the internal market, and in order to enhance the protection of consumers’ economic interests.‘

    • Regulation (EU) No 524/2013 of the European Parliament and of the Council of 21 May 2013 on online dispute resolution for consumer disputes and amending Regulation (EC) No 2006/2004 and Directive 2009/22/EC

      Preamble:
      ‘(2) In accordance with Article 26(2) TFEU, the internal market is to comprise an area without internal frontiers in which the free movement of goods and services is ensured. In order for consumers to have confidence in and benefit from the digital dimension of the internal market, it is necessary that they have access to simple, efficient, fast and low-cost ways of resolving disputes which arise from the sale of goods or the supply of services online. This is particularly important when consumers shop cross-border.‘
      ‘(4) Fragmentation of the internal market impedes efforts to boost competitiveness and growth. Furthermore, the uneven availability, quality and awareness of simple, efficient, fast and low-cost means of resolving disputes arising from the sale of goods or provision of services across the Union constitutes a barrier within the internal market which undermines consumers’ and traders’ confidence in shopping and selling across borders.‘
      ‘(13) The definition of ‘consumer’ should cover natural persons who are acting outside their trade, business, craft or profession. However, if the contract is concluded for purposes partly within and partly outside the person’s trade (dual purpose contracts) and the trade purpose is so limited as not to be predominant in the overall context of the supply, that person should also be considered as a consumer.‘
      ‘(14) The definition of ‘online sales or service contract’ should cover a sales or service contract where the trader, or the trader’s intermediary, has offered goods or services through a website or by other electronic means and the consumer has ordered those goods or services on that website or by other electronic means. This should also cover cases where the consumer has accessed the website or other information society service through a mobile electronic device such as a mobile telephone.‘
      Article 1 - Subject matter
      ‘The purpose of this Regulation is, through the achievement of a high level of consumer protection, to contribute to the proper functioning of the internal market, and in particular of its digital dimension by providing a European ODR platform (‘ODR platform’) facilitating the independent, impartial, transparent, effective, fast and fair out-of-court resolution of disputes between consumers and traders online.‘

    0 results found

    0 results found