Croatia Croatia


The Ombudsperson of the Republic of Croatia (Ured pučke pravobraniteljice) (2020), Annual report of the Ombudsperson's Office for 2019 (Izvješće pučke pravobraniteljice za 2019. godinu)

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Type of publication


Geographical coverage


Area/location of interest

Not applicable - national level

Type of Institution

Human rights or equality body


Croatia, The Ombudsperson of the Republic of Croatia | Pučka pravobraniteljica

Main Thematic Focus

Discrimination Hate crime Incitement to hatred or violence Racism & xenophobia Religious freedom

Target Population

General population

Key findings

In 2019, the Ombudswoman Office received 42 complaints of discrimination based on race, ethnicity, nationality or skin colour and 11 based on religion – the report points out migrants were a prominent target of discriminatory conduct and violence, both in online and physical spheres. Regarding the hate crimes, the report states that according to data from the Ministry of Interior, there were 51 cases in 2019, and the perpetrators were motivated mostly by nationality or ethnicity of victims (in 37 cases) but there is no further data segregation that could highlight which ethnicities were targeted.

Methodology (Qualitative/Quantitative and exact type used, questionnaires etc)

Report uses a combination of qualitative and quantitative methods. It is based on analysis of cases the Ombudsperson's office worked on, field work data, research and data collected from several hundred actors, among them public bodies, civil society organisations, unions, employers, universities, churches, religious organisations and others. It is also an analysis and the report on the state of rights and freedoms in the Republic of Croatia.

Sample details and representativeness


DISCLAIMERThe information presented here is collected under contract by the FRA's research network FRANET. The information and views contained do not necessarily reflect the views or the official position of the FRA.