| 2022 | Despite the fact that prison rules warn about the importance of promoting communications with the outside world, risks of justified restrictions in easily remediable bureaucratic procedures continued to be detected. The high cost of calls continued to limit the use of the video booths that have been installed. The possibility of making free video calls with the WhatsApp application were maintained for those people who do not have sufficient economic resources within certain centres. This issue was being addressed by the Catalan Administration, which was working on a free corporate application, as well as on a digital literacy programme aimed at interns, the results of which are expected to be satisfactory. |