UNAR (2020), Report Contact Center discriminazioni verso la popolazione musulmana. Periodo di riferimento: luglio 2019-luglio 2020, UNAR

Country

Italy

Title

UNAR (2020), Report Contact Center discriminazioni verso la popolazione musulmana. Periodo di riferimento: luglio 2019-luglio 2020, UNAR

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Year

2020

Type of publication

Report

Geographical coverage

National

Area/location of interest

Not applicable - national level

Type of Institution

National human rights body

Institution

UNAR, Ufficio Nazionale Antidiscriminazioni Razziali a difesa delle differenze

Main Thematic Focus

Islamophobia

Target Population

Muslims

Key findings

Out of the 116 mapped episodes, 77.6% were pointed out through the Media&Web Observatory and 14.7% thorugh the press monitoring carried out by UNAR. 103 (88.7%) discrimination episodes occurred in the public space; 4 (3.4%) while accessing to public services; 3 (2.6%) in the domain of health; 2 (1.7%) at the workplace. 85.3% of the episodes directly reported to the UNAR contact centre occurred online (especially on Twitter).

Methodology (Qualitative/Quantitative and exact type used, questionnaires etc)

The report is based on the analysis of the episodes of discriminations mapped and reported to the UNAR contact centres. The contact centre uses different sources: the Media&Web observatory; e-mail; ordinary mail; monitoring of press; helpline; local UNAR observatories; UNAR website. In order to focus merely on Islamophobia episodes, the report's authors searched through the contact centre's information using keywords - such as Muslim, Islam, Arab, Mosque, jihad, niqab, hijab, Islamic terrorism, ramadan, burqa, madrasa, Allah, Maometto, Halal, Moroccan, Senegal, Pakistan, Morocco, Algerian, Algeria, Afghanistan - and hastags - such as #HATESPEECH.

Sample details and representativeness

During the report period (Jult 2019-July 2020) 116 episodes of Islamophobia were mapped by the UNAR contact centre.

DISCLAIMERThe information presented here is collected under contract by the FRA's research network FRANET. The information and views contained do not necessarily reflect the views or the official position of the FRA.