24 October 2018

Negotiated procedure for the middle value contract: Provision of VoIP Telephony Services


Negotiated procedure
The European Union Agency for Fundamental Rights (“FRA” or “the Agency”) is looking to conclude a framework contract with a maximum of three Framework contracts in cascading order for the provision of VoIP telephony services to the Agency.

Open until :

06 November 2018 17:00
Publication date
24 October 2018


Technical and professional capacity

Candidates must meet the following minimum requirements:

  • The tenderer shall provide a SIP trunk solution which enables the Agency to establish and receive PSTN phone calls via Skype for Business 2015 from and to any destination worldwide.
  • The requested SIP trunk service shall be in compliance or fully compatible with the requirements set down by Microsoft regarding use of Skype for Business 2015.
  • The availability of the service must be greater than 99,95% within 12 months.
  • VoIP service should be charged at a flat rate without additional charges.

No documents proving the fulfilment of these criteria are requested at this stage.

Participation in this negotiated procedure for a low value contract is open to natural and legal persons falling within the scope of the EU Treaties (this includes all economic operators established in the European Union) and to all natural and legal persons in a third country which has a special agreement with the Union in the field of public procurement on the conditions laid down in that agreement. The FRA is not part of the Agreement on Government Procurement (GPA) concluded within the World Trade Organisation. Therefore, FRA’s procurement procedures are not open to tenderers from GPA countries.

If you are interested to be invited to join this negotiated procedure please register your interest by e-mail (procurement@fra.europa.eu), including your contact details (name, organisation, address, country and e-mail) by 6 November 2018 (17:00 CEST (+02:00)). Please be informed that registration using the form below is only intended for the notification of updates and that only registrations of interest sent to the e-mail address above will be taken into consideration.

Please note that registration of interest to participate in the above-mentioned procedure does not give rise to any legitimate expectations to be invited.