You can contact the FRA by e-mail, phone and fax. We also accept visitor groups at our premises.

Please note: the FRA is not able to comment on specific fundamental rights violations or provide assistance to individuals inside or outside of the EU. If you feel that your rights have been violated, please visit our Where to turn for help page.

Contact details

E-mail (general information and visitor groups):
E-mail (press):
Tel: +43 1 580 30 - 0
Fax: +43 1 503 13 85

If you wish to subscribe or unsubscribe from the FRA monthly newsletter please send an email to Before dong this please ensure that you have read the FRA Contact database Information Note.

How to reach us

The FRA is based in Vienna, Austria. Our address is:

European Union Agency for Fundamental Rights
Schwarzenbergplatz 11
A-1040 Vienna

View the FRA's location in a larger map


If you are coming by public transport, the nearest underground station is Karlsplatz on the lines U1, U2 and U4. Take the exit marked "Resselpark" when you come out of the station. The nearest tram stop is Gußhausstraße, on the D tram line.

If you are coming by car, there is a parking garage at Mattiellistrasse 2-4, just a couple of minutes' walk from the FRA.

More detailed information about how to get to the FRA (pdf).

Video conferences

FRA also has the possibility to hold meetings with delegates via video conferencing. Find out more about how to establish a video conference with FRA in the document Video conferences with FRA (pdf 64KB).