Infographic
01 February 2021
Artificial intelligence & its potential impact
Artificial intelligence (AI) already plays a role in many decisions that affect our daily lives. From deciding what unemployment benefits someone gets to where a burglary is likely to take place. But we need to make sure to fully uphold fundamental rights standards when using AI. Drawing on the ‘Getting the future right – Artificial intelligence and fundamental rights’ report, FRA explores the potential benefits and possible errors that can occur focusing on four core areas – social benefits, predictive policing, health services and targeted advertising.
Artificial intelligence & its potential impact
Social benefits
Potential benefits
- Better access to social welfare
- Improved public administration
Potential errors
- False positive - Person receives benefits they are not entitled to
- False negative - Person does not receive their benefits
Predictive policing
Potential benefits
- More crimes detected
- Less crime
Potential errors
- False positive - Innocent person suspected; Less trust
- False negative - Crimes not identified; Rise in crime
Medical diagnosis
Potential benefits
- Better healthcare
Potential errors
- False positive - Wrong treatment; Less trust
- False negative - Disease not diagnosed; Healthcare does not improve
Targeted advertising
Potential benefits
- Better consumer information
- Greater profits for companies
Potential errors
- False positive - Person receives irrelevant adverts/ offensive content
- False negative - Adverts miss their target; Inefficient adverts
Based on FRA’s report - Getting the future right – Artificial intelligence and fundamental rights in the EU
Shows potential errors when AI:
- Wrongly declares a result (false positive)
- Fails to declare a match (false negative)
The severity and scale of these potential benefits and errors is one aspect that needs to be considered when assessing the fundamental rights impact of using AI.
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Artificial intelligence & its potential impact