eu-charter

Хартата на основните права на Европейския съюз

Член 7 - Зачитане на личния и семейния живот

Член 7 - Зачитане на личния и семейния живот

Всеки има право на зачитане на неговия личен и семеен живот, на неговото жилище и тайната на неговите съобщения.

    • Text:

      Правата, гарантирани в член 7, съответстват на правата, гарантирани от член 8 от ЕКПЧ. За да се отчете техническото развитие, думата „кореспонденция“ се заменя със „съобщения“.
      В съответствие с член 52, параграф 3, това право има същия смисъл и обхват, както съответния член от ЕКПЧ. От това следва, че ограниченията, които могат законно да им бъдат наложени, са същите, както разрешените от член 8 от ЕКПЧ:

      1. Всеки има право на зачитане на неговия личен и семеен живот, на неговото жилище и тайната на неговата кореспонденция.
      2. Намесата на държавните власти в ползването на това право е недопустима освен в случаите, предвидени в закона и необходими в едно демократично общество в интерес на националната и обществената сигурност или на икономическото благосъстояние на страната, за предотвратяване на безредици или престъпления, за защита на здравето и морала или на правата и свободите на другите.“
      Source:
      Официален вестник на Европейския съюэ C 303/17 - 14.12.2007
      Preamble - Explanations relating to the Charter of Fundamental Rights:
      Дадените по-долу разяснения бяха подготвени първоначално под ръководството на президиума на Конвента, който изработи Хартата на основните права на Европейския съюз. Те бяха актуализирани под ръководството на президиума на Европейския конвент в светлината на внесените от този Конвент изменения в текста на Хартата (по-специално в членове 51 и 52), както и на развитието на правото на Съюза. Въпреки че тези разяснения сами по себе си нямат юридическа сила, те представляват ценно средство за тълкуване, което е предназначено да изясни разпоредбите на Хартата.
    • - Commissioner for Human Rights (Rzecznik Praw Obywatelskich) v Tuszów Narodowy Commune Council (Rada Gminy Tuszów Narodowy)
      Decision date:
      Deciding body type:
      National Court/Tribunal
      Deciding body:
      Type:
      Decision
      Policy area:
      ECLI (European case law identifier):
    • Landlord v tenant
      Decision date:
      Deciding body type:
      National Court/Tribunal
      Deciding body:
      Type:
      Decision
      Policy area:
      ECLI (European case law identifier):
      ECLI:DE:BGH:2024:120324UVIZR1370.20.0
    • IAB Europe v Gegevensbeschermingsautoriteit
      Decision date:
      Deciding body type:
      Court of Justice of the European Union
      Deciding body:
      Type:
      Decision
      Policy area:
      Justice, freedom and security
      ECLI (European case law identifier):
      ECLI:EU:C:2024:214
    • Marián Kočner v European Union Agency for Law Enforcement Cooperation
      Decision date:
      Deciding body type:
      Court of Justice of the European Union
      Deciding body:
      Type:
      Decision
      Policy area:
      Justice, freedom and security
      ECLI (European case law identifier):
      ECLI:EU:C:2024:202
    • CR and Others v Landeshauptmann von Wien
      Decision date:
      Deciding body type:
      Court of Justice of the European Union
      Deciding body:
      Type:
      Decision
      Policy area:
      ECLI (European case law identifier):
      ECLI:EU:C:2024:96
    • NG v Direktor na Glavna direktsia ‘Natsionalna politsia’ pri Ministerstvo na vatreshnite raboti – Sofia
      Decision date:
      Deciding body type:
      Court of Justice of the European Union
      Deciding body:
      Type:
      Decision
      Policy area:
      Justice, freedom and security
      ECLI (European case law identifier):
      ECLI:EU:C:2024:97
    • Criminal proceedings against GN (interested party: Procuratore generale presso la Corte d’appello di Bologna)
      Decision date:
      Deciding body type:
      Court of Justice of the European Union
      Deciding body:
      Type:
      Decision
      Policy area:
      ECLI (European case law identifier):
      ECLI:EU:C:2023:1017
    • Criminal proceedings against Österreichischer Delegierter Europäischer Staatsanwalt
      Decision date:
      Deciding body type:
      Court of Justice of the European Union
      Deciding body:
      Type:
      Decision
      Policy area:
      Justice, freedom and security
      ECLI (European case law identifier):
      ECLI:EU:C:2023:1018
    • BV NORDIC INFO v Belgische Staat
      Decision date:
      Deciding body type:
      Court of Justice of the European Union
      Deciding body:
      Type:
      Decision
      Policy area:
      Justice, freedom and security
      ECLI (European case law identifier):
      ECLI:EU:C:2023:951
    • SP and CI v Všeobecná úverová banka a.s
      Decision date:
      Deciding body type:
      Court of Justice of the European Union
      Deciding body:
      Type:
      Decision
      Policy area:
      Consumers
      ECLI (European case law identifier):
      ECLI:EU:C:2023:845

    50 results found

    • The Constitutional Act of Denmark
      Държава:
      Denmark

      Section 72. The dwelling shall be inviolable. No house search, seizure, and examination of letters and other papers, or any breach of the secrecy that shall be observed in postal, telegraph, and telephone matters, shall take place except under a judicial order, unless particular exception is warranted by statute.

    • The Constitution of the Republic of Cyprus
      Държава:
      Cyprus

      Article 15
      1. Every person has the right to respect for his private and family life.
      2. There shall be no interference with the exercise of this right except such as is in accordance with the law and is necessary only in the interests of the security of the Republic or the constitutional order or the public safety or the public order or the public health or the public morals or for the protection of the rights and liberties guaranteed by this Constitution to any person or in the interests of transparency in public life or for the purpose of taking measures against corruption in public life. Article 16
      1. Every person's dwelling house is inviolable.
      2. There shall be no entry in any dwelling house or any search therein except when and as provided by law and on a judicial warrant duly reasoned or when the entry is made with the express consent of its occupant or for the purpose of rescuing the victims of any offence of violence or of any disaster.
      Article 17
      1. Every person has the right to respect for, and to the secrecy of, his correspondence and other communication if such other communication is made through means not prohibited by law.
      2. There shall be no interference with the exercise of this right, unless such interference is permitted under the law, in the following cases:
      A. Of persons remanded or imprisoned.
      B. Following a court order issued pursuant to the provisions of the law, upon an application by the Attorney-General of the Republic, and the interference constitutes a measure which is necessary in a democratic society only in the interests of the security of the Republic or for the prevention, investigation or prosecution of the following serious criminal offences:
      a. Premeditated murder or homicide,
      b. trafficking in adults or minors and offences relating to child pornography,
      c. trade, supply, cultivation or production of narcotic drugs, psychotropic substances or dangerous drugs,
      d. offences relating to coin or bank note of the Republic, and
      e. offences relating to corruption in respect of which, in case of conviction, a sentence of imprisonment of five years or more is foreseen.
      C. Following a court order issued in accordance with the provisions of the law, for the investigation or prosecution of a serious criminal offence in respect of which in case of conviction, a sentence of imprisonment of five years or more is foreseen and the interference concerns access to relevant electronic communication data of movement and position and to relevant data which are necessary for the identification of the subscriber or and the user.

    • Tο Σύνταγμα της Κυπριακής Δημοκρατίας
      Държава:
      Cyprus

      ΑΡΘΡΟΝ 15:
      1. Έκαστος έχει το δικαίωμα όπως η ιδιωτική και οικογενειακή αυτού ζωή τυγχάνη σεβασμού.
      2. Δεν χωρεί επέμβασις κατά την άσκησιν του δικαιώματος τούτου, ειμή τοιαύτη οία θα ήτο σύμφωνος προς τον νόμον και αναγκαία μόνον προς το συμφέρον της ασφαλείας της Δημοκρατίας ή της συνταγματικής τάξεως ή της δημοσίας ασφαλείας ή της δημοσίας τάξεως ή της δημοσίας υγιείας ή των δημοσίων ηθών ή της προστασίας των δικαιωμάτων και των ελευθεριών των υπό του Συντάγματος ηγγυημένων εις παν πρόσωπον ή προς το συμφέρον της διαφάνειας στη δημόσια ζωή ή για σκοπούς λήψης μέτρων εναντίον της διαφθοράς στη δημόσια ζωή. ΑΡΘΡΟΝ 16:
      1. Η κατοικία εκάστου είναι απαραβίαστος.
      2. Η είσοδος εις οιανδήποτε κατοικίαν ή οιαδήποτε έρευνα εντός αυτής δεν επιτρέπεται, ειμή ότε και όπως ο νόμος ορίζη και κατόπιν δικαστικού εντάλματος δεόντως ητιολογημένου ή οσάκις η είσοδος ενεργήται τη ρητή συναινέσει του ενοίκου ή προς τον σκοπόν διασώσεων θυμάτων οιουδήποτε αδικήματος βίας ή οιασδήποτε καταστροφής.
      AΡΘΡΟ 17: 1. Έκαστος έχει το δικαίωμα σεβασμού και διασφαλίσεως του απορρήτου της αλληλογραφίας ως και πάσης άλλης επικοινωνίας αυτού, εφ’ όσον η τοιαύτη επικοινωνία διεξάγεται διά μέσων μη απαγορευομένων υπό του νόμου.
      2. Δε χωρεί επέμβαση κατά την άσκηση του δικαιώματος τούτου, εκτός αν η επέμβαση αυτή επιτρέπεται σύμφωνα με το νόμο, στις ακόλουθες περιπτώσεις:
      Α. Προσώπων που τελούν υπό φυλάκιση ή προφυλάκιση.
      Β. Κατόπιν δικαστικού διατάγματος που εκδόθηκε σύμφωνα με τις διατάξεις του νόμου, μετά από αίτηση του Γενικού Εισαγγελέα της Δημοκρατίας, και η επέμβαση αποτελεί μέτρο το οποίο σε μια δημοκρατική κοινωνία είναι αναγκαίο μόνο προς το συμφέρον της ασφάλειας της Δημοκρατίας ή την αποτροπή, διερεύνηση ή δίωξη των ακόλουθων σοβαρών ποινικών αδικημάτων:
      (α) Φόνος εκ προμελέτης ή ανθρωποκτονία,
      (β) εμπορία ενηλίκων ή ανηλίκων προσώπων και αδικήματα που σχετίζονται με την παιδική πορνογραφία,
      (γ) εμπορία, προμήθεια, καλλιέργεια ή παραγωγή ναρκωτικών φαρμάκων, ψυχοτρόπων ουσιών ή επικίνδυνων φαρμάκων,
      (δ) αδικήματα που σχετίζονται με το νόμισμα ή το χαρτονόμισμα της Δημοκρατίας και
      (ε) αδικήματα διαφθοράς για τα οποία προβλέπεται, σε περίπτωση καταδίκης, ποινή φυλάκισης πέντε ετών και άνω.
      Γ. Κατόπιν δικαστικού διατάγματος, που εκδόθηκε σύμφωνα με τις διατάξεις του νόμου, για τη διερεύνηση ή δίωξη σοβαρού ποινικού αδικήματος για το οποίο προβλέπεται, σε περίπτωση καταδίκης, ποινή φυλάκισης πέντε ετών και άνω και η επέμβαση αφορά πρόσβαση στα σχετικά με ηλεκτρονική επικοινωνία δεδομένα κίνησης και θέσης και στα συναφή δεδομένα που είναι αναγκαία για την αναγνώριση του συνδρομητή ή και του χρήστη.

    • Constitution of the Republic of Bulgaria
      Държава:
      Bulgaria

      Art. 32. (1) The privacy of citizens shall be inviolable. Everyone shall be entitled to protection against any unlawful interference in his private or family affairs and against encroachments on his honour, dignity and reputation. [...] Art. 33. (1) The home shall be inviolable. No one shall enter or stay inside a home without its occupant's consent, except in the cases expressly stipulated by law. (2) Entry or stay inside a home without the consent of its occupant or without the judicial authorities' permission shall be allowed only for the purposes of preventing an immediately impending crime or a crime in progress, for the capture of a criminal, or in extreme necessity.Art. 34. (1) The freedom and confidentiality of correspondence and all other communications shall be inviolable. (2) Exceptions to this provision shall be allowed only with the permission of the judicial authorities for the purpose of discovering or preventing a grave crime.

    • КОНСТИТУЦИЯ на Република България
      Държава:
      Bulgaria

      Чл. 32.(1) Личният живот на гражданите е неприкосновен. Всеки има право на защита срещу незаконна намеса в личния и семейния му живот и срещу посегателство върху неговата чест, достойнство и добро име. [...] Чл. 33. (1) Жилището е неприкосновено. Без съгласието на обитателя му никой не може да влиза или да остава в него освен в случаите, изрично посочени в закона. (2) Влизане или оставане в жилището без съгласие на неговия обитател или без разрешение на съдебната власт се допуска само за предотвратяване на непосредствено предстоящо или започнало престъпление, за залавяне на извършителя му, както и в случаите на крайна необходимост.Чл. 34. (1) Свободата и тайната на кореспонденцията и на другите съобщения са неприкосновени. (2) Изключения от това правило се допускат само с разрешение на съдебната власт, когато това се налага за разкриване или предотвратяване на тежки престъпления.

    • De Belgische Grondwet
      Държава:
      Belgium

      Artikel 15De woning is onschendbaar; geen huiszoeking kan plaatshebben dan in de gevallen die de wet bepaalt en in de vorm die zij voorschrijft. Artikel 22 Ieder heeft recht op eerbiediging van zijn privé-leven en zijn gezinsleven, behoudens in de gevallen en onder de voorwaarden door de wet bepaald. De wet, het decreet of de in artikel 134 bedoelde regel waarborgen de bescherming van dat recht.Artikel 29 Het briefgeheim is onschendbaar. De wet bepaalt welke agenten verantwoordelijk zijn voor de schending van het geheim der aan de post toevertrouwde brieven.

    • La Constitution Belge
      Държава:
      Belgium

      Article 15 Le domicile est inviolable; aucune visite domiciliaire ne peut avoir lieu que dans les cas prévus par la loi et dans la forme qu'elle prescrit. Article 22 Chacun a droit au respect de sa vie privée et familiale, sauf dans les cas et conditions fixés par la loi. La loi, le décret ou la règle visée à l'article 134 garantissent la protection de ce droit.Article 29Le secret des lettres est inviolable. La loi détermine quels sont les agents responsables de la violation du secret des lettres confiées à la poste.

    • The Belgian Constitution
      Държава:
      Belgium

      Article 15. One’s home is inviolable;no house search may take place except in the cases provided for by the law and in the form prescribed by the law. Article22. Everyone has the right to the respect of his private and family life, except in the cases and conditions determined by law. The laws, federate laws and rules referred to in Article 134 guarantee the protection of this right. Article 29.The confidentiality of letters is inviolable. The law determines which officials may violate the confidentiality of letters entrustedto the postal service.

    • European Convention on Human Rights - Article 8
      Държава:
      Austria

      Article 8

      1 Everyone has the right to respect for his private and family life, his home and his correspondence.

      2 There shall be no interference by a public authority with the exercise of this right except such as is in accordance with the law and is necessary in a democratic society in the interests of national security, public safety or the economic well-being of the country, for the prevention of disorder or crime, for the protection of health or morals, or for the protection of the rights and freedoms of others.

    • Konvention zum Schutze der Menschenrechte und Grundfreiheiten
      Държава:
      Austria

      Artikel 8 (1) Jedermann hat Anspruch auf Achtung seines Privat- und Familienlebens, seiner Wohnung und seines Briefverkehrs.

    26 results found

    • Directive 2013/48/EU of the European Parliament and of the Council of 22 October 2013 on the right of access to a lawyer in criminal proceedings and in European arrest warrant proceedings

      Preamble 

      (1) Article 47 of the Charter of Fundamental Rights of the  European Union (the Charter), Article 6 of the European  Convention for the Protection of Human Rights and  Fundamental Freedoms (the ECHR) and Article 14 of the International Covenant on Civil and Political Rights (the ICCPR) enshrine the right to a fair trial. Article 48(2) of the Charter guarantees respect for the rights of the defence.


      (12) This Directive lays down minimum rules concerning the right of access to a lawyer in criminal proceedings and in proceedings for the execution of a European arrest warrant pursuant to Council Framework Decision 2002/584/JHA of 13 June 2002 on the European arrest warrant and the surrender procedures between Member States (European arrest warrant proceedings) and the right to have a third party informed upon deprivation of liberty and to communicate with third persons and with consular authorities while deprived of liberty. In doing so, it promotes the application of the Charter, in particular Articles 4, 6, 7, 47 and 48 thereof, by building upon Articles 3, 5, 6 and 8 ECHR, as interpreted by the European Court of Human Rights, which, in its case-law, on an ongoing basis, sets standards on the right of access to a lawyer. That case-law provides, inter alia, that the fairness of proceedings requires that a suspect or accused person be able to obtain the whole range of services specifically associated with legal assistance. In that regard, the lawyers of suspects or accused persons should be able to secure without restriction, the fundamental aspects of the defence.

      (52) This Directive upholds the fundamental rights and principles recognised by the Charter, including the prohibition of torture and inhuman and degrading treatment, the right to liberty and security, respect for private and family life, the right to the integrity of the person, the rights of the child, integration of persons with disabilities, the right to an effective remedy and the right to a fair trial, the presumption of innocence and the rights of the defence. This Directive should be implemented in accordance with those rights and principles.

      Article 1: Subject matter

      This Directive lays down minimum rules concerning the rights of suspects and accused persons in criminal proceedings and of persons subject to proceedings pursuant to Framework Decision 2002/584/JHA (‘European arrest warrant proceedings’) to have access to a lawyer, to have a third party informed of the deprivation of liberty and to communicate with third persons and with consular authorities while deprived of liberty.

      Article 11: Legal aid

      This Directive is without prejudice to national law in relation to legal aid, which shall apply in accordance with the Charter and the ECHR.

       
    • Regulation (EU) 2021/692 of the European Parliament and of the Council of 28 April 2021 establishing the Citizens, Equality, Rights and Values Programme and repealing Regulation (EU) No 1381/2013 of the European Parliament

      Article 1

      Subject matter

      This Regulation establishes the Citizens, Equality, Rights and Values Programme (the ‘Programme’) for the duration of the multiannual financial framework 2021-2027, as laid down in Regulation (EU, Euratom) 2020/2093.

      It lays down the objectives of the Programme, the budget for the period 2021–2027, the forms of Union funding and the rules for providing such funding.

    • Communication on a New Pact on Migration and Asylum

      Migration has been a constant feature of human history with a profound impact on European society, its economy and its culture. With a well-managed system, migration can contribute to growth, innovation and social dynamism. Key societal challenges faced by the world today – demography, climate change, security, the global race for talent, and inequality – all have an impact on migration. Policy imperatives such as free movement in the Schengen area, safeguarding fundamental rights, ensuring security, and filling skills gaps, all call for an effective migration policy. The task facing the EU and its Member States, while continuing to address urgent needs, is to build a system that manages and normalises migration for the long term and which is fully grounded in European values and international law.

      ...

    • Directive 2014/36/EU of the European Parliament and of the Council of 26 February 2014 on the conditions of entry and stay of third-country nationals for the purpose of employment as seasonal workers

      Preamble

      ‘(46) Third-country national seasonal workers should be granted equal treatment in respect of those branches of social security listed in Article 3 of Regulation (EC) No 883/2004 of the European Parliament and of the Council (13). This Directive does not harmonise the social security legislation of Member States and does not cover social assistance. It is limited to applying the principle of equal treatment in the field of social security to the persons falling within its scope. This Directive should not confer more rights than those already provided in existing Union legislation in the field of social security for third-country nationals who have cross-border interests between Member States.
      Due to the temporary nature of the stay of seasonal workers and without prejudice to Regulation (EU) No 1231/2010 of the European Parliament and of the Council (14), Member States should be able to exclude family benefits and unemployment benefits from equal treatment between seasonal workers and their own nationals and should be able to limit the application of equal treatment in relation to education and vocational training, as well as tax benefits.
      This Directive does not provide for family reunification. Furthermore, this Directive does not grant rights in relation to situations which lie outside the scope of Union law such as, for example, situations where family members reside in a third country. That should not, however, affect the right of survivors who derive rights from the seasonal worker to receive survivor’s pensions when residing in a third country. This should be without prejudice to the non-discriminatory application by Member States of national law providing for de minimis rules on contributions to pension systems. Mechanisms should be in place in order to ensure effective social security coverage during the stay and the exporting of acquired rights of the seasonal workers, where applicable.
      (47) Union law does not limit the power of the Member States to organise their social security schemes. In the absence of harmonisation at Union level, it is for each Member State to lay down the conditions under which social security benefits are granted, as well as the amount of such benefits and the period for which they are granted. However, when exercising that power, Member States should comply with Union law.‘

      (52) This Directive respects the fundamental rights and observes the principles recognised by the Charter of Fundamental Rights of the European Union, in particular, Articles 7, 15(3), 17, 27, 28, 31 and 33(2) thereof, in accordance with Article 6 TEU

      Article 23 - Right to equal treatment

      ‘1. Seasonal workers shall be entitled to equal treatment with nationals of the host Member State at least with regard to:
      (a) terms of employment, including the minimum working age, and working conditions, including pay and dismissal, working hours, leave and holidays, as well as health and safety requirements at the workplace;
      (b) the right to strike and take industrial action, in accordance with the host Member State’s national law and practice, and freedom of association and affiliation and membership of an organisation representing workers or of any organisation whose members are engaged in a specific occupation, including the rights and benefits conferred by such organisations, including the right to negotiate and conclude collective agreements, without prejudice to the national provisions on public policy and public security;
      (c) back payments to be made by the employers, concerning any outstanding remuneration to the third-country national;
      (d) branches of social security, as defined in Article 3 of Regulation (EC) No 883/2004;
      (e) access to goods and services and the supply of goods and services made available to the public, except housing, without prejudice to the freedom of contract in accordance with Union and national law;
      (f) advice services on seasonal work afforded by employment offices;
      (g) education and vocational training;
      (h) recognition of diplomas, certificates and other professional qualifications in accordance with the relevant national procedures;
      (i) tax benefits, in so far as the seasonal worker is deemed to be resident for tax purposes in the Member State concerned.
      Seasonal workers moving to a third country, or the survivors of such seasonal workers residing in a third-country deriving rights from the seasonal worker, shall receive statutory pensions based on the seasonal worker’s previous employment and acquired in accordance with the legislation set out in Article 3 of Regulation (EC) No 883/2004, under the same conditions and at the same rates as the nationals of the Member States concerned when they move to a third country.
      2. Member States may restrict equal treatment:
      (i) under point (d) of the first subparagraph of paragraph 1 by excluding family benefits and unemployment benefits, without prejudice to Regulation (EU) No 1231/2010;
      (ii) under point (g) of the first subparagraph of paragraph 1 by limiting its application to education and vocational training which is directly linked to the specific employment activity and by excluding study and maintenance grants and loans or other grants and loans;
      (iii) under point (i) of the first subparagraph of paragraph 1 with respect to tax benefits by limiting its application to cases where the registered or usual place of residence of the family members of the seasonal worker for whom he/she claims benefits, lies in the territory of the Member State concerned.
      3. The right to equal treatment provided for in paragraph 1 shall be without prejudice to the right of the Member State to withdraw or to refuse to extend or renew the authorisation for the purpose of seasonal work in accordance with Articles 9 and 15.‘

    • Regulation (EU) No 524/2013 of the European Parliament and of the Council of 21 May 2013 on online dispute resolution for consumer disputes and amending Regulation (EC) No 2006/2004 and Directive 2009/22/EC

      Preamble:

      (1) Article 169(1) and point (a) of Article 169(2) of the Treaty on the Functioning of the European Union (TFEU) provide that the Union is to contribute to the attainment of a high level of consumer protection through measures adopted pursuant to Article 114 TFEU. Article 38 of the Charter of Fundamental Rights of the European Union provides that Union policies are to ensure a high level of consumer protection.

      (2) In accordance with Article 26(2) TFEU, the internal market is to comprise an area without internal frontiers in which the free movement of goods and services is ensured. In order for consumers to have confidence in and benefit from the digital dimension of the internal market, it is necessary that they have access to simple, efficient, fast and low-cost ways of resolving disputes which arise from the sale of goods or the supply of services online. This is particularly important when consumers shop cross-border.‘

      (4) Fragmentation of the internal market impedes efforts to boost competitiveness and growth. Furthermore, the uneven availability, quality and awareness of simple, efficient, fast and low-cost means of resolving disputes arising from the sale of goods or provision of services across the Union constitutes a barrier within the internal market which undermines consumers’ and traders’ confidence in shopping and selling across borders.‘

      (13) The definition of ‘consumer’ should cover natural persons who are acting outside their trade, business, craft or profession. However, if the contract is concluded for purposes partly within and partly outside the person’s trade (dual purpose contracts) and the trade purpose is so limited as not to be predominant in the overall context of the supply, that person should also be considered as a consumer.‘

      (14) The definition of ‘online sales or service contract’ should cover a sales or service contract where the trader, or the trader’s intermediary, has offered goods or services through a website or by other electronic means and the consumer has ordered those goods or services on that website or by other electronic means. This should also cover cases where the consumer has accessed the website or other information society service through a mobile electronic device such as a mobile telephone.

      (26) The right to an effective remedy and the right to a fair trial are fundamental rights laid down in Article 47 of the Charter of Fundamental Rights of the European Union. ODR is not intended to and cannot be designed to replace court procedures, nor should it deprive consumers or traders of their rights to seek redress before the courts. This Regulation should not, therefore, prevent parties from exercising their right of access to the judicial system.

      (35) This Regulation respects fundamental rights and observes the principles recognised in particular by the Charter of Fundamental Rights of the European Union and specifically Articles 7, 8, 38 and 47 thereof.

      Article 1: Subject matter
      The purpose of this Regulation is, through the achievement of a high level of consumer protection, to contribute to the proper functioning of the internal market, and in particular of its digital dimension by providing a European ODR platform (‘ODR platform’) facilitating the independent, impartial, transparent, effective, fast and fair out-of-court resolution of disputes between consumers and traders online.

      Article 12: Processing of personal data

      1. Access to information, including personal data, related to a dispute and stored in the database referred to in Article 11 shall be granted, for the purposes referred to in Article 10, only to the ADR entity to which the dispute was transmitted in accordance with Article 9. Access to the same information shall be granted also to ODR contact points, in so far as it is necessary, for the purposes referred to in Article 7(2) and (4).

      2. The Commission shall have access to information processed in accordance with Article 10 for the purposes of monitoring the use and functioning of the ODR platform and drawing up the reports referred to in Article 21. It shall process personal data of the users of the ODR platform in so far as it is necessary for the operation and maintenance of the ODR platform, including for the purposes of monitoring the use of the ODR platform by ADR entities and ODR contact points.

      3. Personal data related to a dispute shall be kept in the database referred to in paragraph 1 of this Article only for the time necessary to achieve the purposes for which they were collected and to ensure that data subjects are able to access their personal data in order to exercise their rights, and shall be automatically deleted, at the latest, six months after the date of conclusion of the dispute which has been transmitted to the ODR platform in accordance with point (iii) of point (c) of Article 10. That retention period shall also apply to personal data kept in national files by the ADR entity or the ODR contact point which dealt with the dispute concerned, except if the procedural rules applied by the ADR entity or any specific provisions of national law provide for a longer retention period.

      4. Each ODR advisor shall be regarded as a controller with respect to its data processing activities under this Regulation, in accordance with point (d) of Article 2 of Directive 95/46/EC, and shall ensure that those activities comply with national legislation adopted pursuant to Directive 95/46/EC in the Member State of the ODR contact point hosting the ODR advisor.

      5. Each ADR entity shall be regarded as a controller with respect to its data processing activities under this Regulation, in accordance with point (d) of Article 2 of Directive 95/46/EC, and shall ensure that those activities comply with national legislation adopted pursuant to Directive 95/46/EC in the Member State where the ADR entity is established.

      6. In relation to its responsibilities under this Regulation and the processing of personal data involved therein, the Commission shall be regarded as a controller in accordance with point (d) of Article 2 of Regulation (EC) No 45/2001.

      Article 13: Data confidentiality and security

      1. ODR contact points shall be subject to rules of professional secrecy or other equivalent duties of confidentiality laid down in the legislation of the Member State concerned.

      2. The Commission shall take the appropriate technical and organisational measures to ensure the security of information processed under this Regulation, including appropriate data access control, a security plan and a security incident management, in accordance with Article 22 of Regulation (EC) No 45/2001.

      Article 14: Consumer information

      1. Traders established within the Union engaging in online sales or service contracts, and online marketplaces established within the Union, shall provide on their websites an electronic link to the ODR platform. That link shall be easily accessible for consumers. Traders established within the Union engaging in online sales or service contracts shall also state their e-mail addresses.

      2. Traders established within the Union engaging in online sales or service contracts, which are committed or obliged to use one or more ADR entities to resolve disputes with consumers, shall inform consumers about the existence of the ODR platform and the possibility of using the ODR platform for resolving their disputes. They shall provide an electronic link to the ODR platform on their websites and, if the offer is made by e-mail, in that e-mail. The information shall also be provided, where applicable, in the general terms and conditions applicable to online sales and service contracts.

      3. Paragraphs 1 and 2 of this Article shall be without prejudice to Article 13 of Directive 2013/11/EU and the provisions on consumer information on out-of-court redress procedures contained in other Union legal acts, which shall apply in addition to this Article.

      4. The list of ADR entities referred to in Article 20(4) of Directive 2013/11/EU and its updates shall be published in the ODR platform.

      5. Member States shall ensure that ADR entities, the centres of the European Consumer Centres Network, the competent authorities defined in Article 18(1) of Directive 2013/11/EU, and, where appropriate, the bodies designated in accordance with Article 14(2) of Directive 2013/11/EU provide an electronic link to the ODR platform.

      6. Member States shall encourage consumer associations and business associations to provide an electronic link to the ODR platform.

      7. When traders are obliged to provide information in accordance with paragraphs 1 and 2 and with the provisions referred to in paragraph 3, they shall, where possible, provide that information together.

    • Directive 2012/29/EU of the European Parliament and of the Council of 25 October 2012 establishing minimum standards on the rights, support and protection of victims of crime, and replacing Council Framework Decision 2001/220/JHA

      Preamble:

      (14) In applying this Directive, children's best interests must be a primary consideration, in accordance with the Charter of Fundamental Rights of the European Union and the United Nations Convention on the Rights of the Child adopted on 20 November 1989. Child victims should be considered and treated as the full bearers of rights set out in this Directive and should be entitled to exercise those rights in a manner that takes into account their capacity to form their own views.
      (16) Victims of terrorism have suffered attacks that are intended ultimately to harm society. They may therefore need special attention, support and protection due to the particular nature of the crime that has been committed against them. Victims of terrorism can be under significant public scrutiny and often need social recognition and respectful treatment by society. Member States should therefore take particular account of the needs of victims of terrorism, and should seek to protect their dignity and security.’
      ‘(38) [...] A main task of these services and their staff, which play an important role in supporting the victim to recover from and overcome potential harm or trauma as a result of a criminal offence, should be to inform victims about the rights set out in this Directive so that they can take decisions in a supportive environment that treats them with dignity, respect and sensitivity. The types of support that such specialist support services should offer could include providing shelter and safe accommodation, immediate medical support, referral to medical and forensic examination for evidence in cases of rape or sexual assault, short and long-term psychological counselling, trauma care, legal advice, advocacy and specific services for children as direct or indirect victims.’
      ‘(52) Measures should be available to protect the safety and dignity of victims and their family members from secondary and repeat victimisation, from intimidation and from retaliation, such as interim injunctions or protection or restraining orders.’

      (66) This Directive respects fundamental rights and observes the principles recognised by the Charter of Fundamental Rights of the European Union. In particular, it seeks to promote the right to dignity, life, physical and mental integrity, liberty and security, respect for private and family life, the right to property, the principle of non-discrimination, the principle of equality between women and men, the rights of the child, the elderly and persons with disabilities, and the right to a fair trial.

      Article 18 - Right to protection
      ‘Without prejudice to the rights of the defence, Member States shall ensure that measures are available to protect victims and their family members from secondary and repeat victimisation, from intimidation and from retaliation, including against the risk of emotional or psychological harm, and to protect the dignity of victims during questioning and when testifying. When necessary, such measures shall also include procedures established under national law for the physical protection of victims and their family members.’

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