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Céard iad cearta bunúsacha?
What is the EU Charter of Fundamental Rights?
Brollach
Teideal I: Dínit
1 - Dínit an duine
2 - Ceart chun beatha
3 - An ceart chun iomláine an duine
4 - Toirmeasc ar chéastóireacht agus ar íde nó ar phionós atá mídhaonna nó táireach
5 - Toirmeasc ar an sclábhaíocht agus ar shaothar éignithe
Teideal II: Saoirsí
6 - An ceart chun saoirse agus slándála
7 - Meas ar an saol príobháideach agus ar shaol an teaghlaigh
8 - Sonraí pearsanta a chosaint
9 - An ceart chun pósadh agus an ceart chun teaghlach a bhunú
10 - Saoirse smaoinimh, coinsiasa agus reiligiúin
11 - Saoirse chun tuairimí a nochtadh agus faisnéis a fháil
12 - Saoirse comhthionóil agus comhlachais
13 - Saoirse na n-ealaíon agus na n-eolaíochtaí
14 - An ceart chun oideachais
15 - Saoirse chun slí bheatha a roghnú agus an ceart chun obair a dhéanamh
16 - Saoirse chun gnó a sheoladh
17 - An ceart chun maoine
18 - An ceart chun tearmainn
19 - Cosaint i gcás ina dtarlaíonn aistriú, díbirt nó eiseachadadh
Teideal III: Comhionannas
20 - Comhionannas os comhair an dlí
21 - Neamh-idirdhealú
22 - Éagsúlacht chultúrtha, reiligiúnach agus teanga
23 - Comhionannas idir mná agus fir
24 - Cearta an linbh
25 - Cearta daoine scothaosta
26 - Daoine faoi mhíchumas a lánpháirtiú
Teideal IV: Dlúthpháirtíocht
27 - Ceart oibrithe chun faisnéise agus comhairliúcháin sa ghnóthas
28 - An ceart chun cómhargántaíochta agus chun gníomhaíochta comhchoitinne
29 - An ceart chun rochtain a fháil ar sheirbhís socrúcháin
30 - Cosaint i gcás ina dtarlaíonn dífhostú neamh-inleithscéil
31 - Dálaí oibre cothroma agus córa
32 - Toirmeasc ar leanaí a bheith ag obair agus cosaint daoine óga ag an obair
33 - Saol an teaghlaigh agus an saol gairmiúil
34 - Slándáil shóisialta agus cúnamh sóisialta
35 - Cúram sláinte
36 - Rochtain ar sheirbhísí ar mhaithe le leas eacnamaíoch ginearálta
37 - Cosaint an chomhshaoil
38 - Cosaint tomhaltóirí
Teideal V: Cearta na saoránach
39 - An ceart chun vótáil agus chun seasamh mar iarrthóir i dtoghcháin do Pharlaimint na hEorpa
40 - An ceart chun vótáil agus chun seasamh mar iarrthóir i dtoghcháin bhardasacha
41 - An ceart chun dea-riaracháin
42 - An ceart chun rochtain a fháil ar dhoiciméid
43 - Ombudsman Eorpach
44 - An ceart chun achainí a dhéanamh
45 - Saoirse gluaiseachta agus saoirse cónaithe
46 - Cosaint taidhleoireachta agus chonsalach
Teideal VI: Ceartas
47 - An ceart chun leigheas éifeachtach agus triail chóir a fháil
48 - Toimhde na neamhchiontachta agus ceart chun cosaint a fháil
49 - Prionsabail na dlíthiúlachta agus na comhréireachta i dtaca le cionta coiriúla agus pionóis
50 - An ceart chun nach ndéanfar duine a thriail ná a phionósú faoi dhó in imeachtaí coiriúla i ngeall ar an gcion coiriúil céanna
Teideal VII: Forálacha ginearálta
51 - Raon feidhme
52 - Raon feidhme agus léiriú na gceart agus na bprionsabal
53 - Leibhéal na cosanta
54 - Toirmeasc ar chearta a mhí-úsáid
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What is the EU Charter of Fundamental Rights?
Brollach
Teideal I: Dínit
1 -
Dínit an duine
2 -
Ceart chun beatha
3 -
An ceart chun iomláine an duine
4 -
Toirmeasc ar chéastóireacht agus ar íde nó ar phionós atá mídhaonna nó táireach
5 -
Toirmeasc ar an sclábhaíocht agus ar shaothar éignithe
Teideal II: Saoirsí
6 -
An ceart chun saoirse agus slándála
7 -
Meas ar an saol príobháideach agus ar shaol an teaghlaigh
8 -
Sonraí pearsanta a chosaint
9 -
An ceart chun pósadh agus an ceart chun teaghlach a bhunú
10 -
Saoirse smaoinimh, coinsiasa agus reiligiúin
11 -
Saoirse chun tuairimí a nochtadh agus faisnéis a fháil
12 -
Saoirse comhthionóil agus comhlachais
13 -
Saoirse na n-ealaíon agus na n-eolaíochtaí
14 -
An ceart chun oideachais
15 -
Saoirse chun slí bheatha a roghnú agus an ceart chun obair a dhéanamh
16 -
Saoirse chun gnó a sheoladh
17 -
An ceart chun maoine
18 -
An ceart chun tearmainn
19 -
Cosaint i gcás ina dtarlaíonn aistriú, díbirt nó eiseachadadh
Teideal III: Comhionannas
20 -
Comhionannas os comhair an dlí
21 -
Neamh-idirdhealú
22 -
Éagsúlacht chultúrtha, reiligiúnach agus teanga
23 -
Comhionannas idir mná agus fir
24 -
Cearta an linbh
25 -
Cearta daoine scothaosta
26 -
Daoine faoi mhíchumas a lánpháirtiú
Teideal IV: Dlúthpháirtíocht
27 -
Ceart oibrithe chun faisnéise agus comhairliúcháin sa ghnóthas
28 -
An ceart chun cómhargántaíochta agus chun gníomhaíochta comhchoitinne
29 -
An ceart chun rochtain a fháil ar sheirbhís socrúcháin
30 -
Cosaint i gcás ina dtarlaíonn dífhostú neamh-inleithscéil
31 -
Dálaí oibre cothroma agus córa
32 -
Toirmeasc ar leanaí a bheith ag obair agus cosaint daoine óga ag an obair
33 -
Saol an teaghlaigh agus an saol gairmiúil
34 -
Slándáil shóisialta agus cúnamh sóisialta
35 -
Cúram sláinte
36 -
Rochtain ar sheirbhísí ar mhaithe le leas eacnamaíoch ginearálta
37 -
Cosaint an chomhshaoil
38 -
Cosaint tomhaltóirí
Teideal V: Cearta na saoránach
39 -
An ceart chun vótáil agus chun seasamh mar iarrthóir i dtoghcháin do Pharlaimint na hEorpa
40 -
An ceart chun vótáil agus chun seasamh mar iarrthóir i dtoghcháin bhardasacha
41 -
An ceart chun dea-riaracháin
42 -
An ceart chun rochtain a fháil ar dhoiciméid
43 -
Ombudsman Eorpach
44 -
An ceart chun achainí a dhéanamh
45 -
Saoirse gluaiseachta agus saoirse cónaithe
46 -
Cosaint taidhleoireachta agus chonsalach
Teideal VI: Ceartas
47 -
An ceart chun leigheas éifeachtach agus triail chóir a fháil
48 -
Toimhde na neamhchiontachta agus ceart chun cosaint a fháil
49 -
Prionsabail na dlíthiúlachta agus na comhréireachta i dtaca le cionta coiriúla agus pionóis
50 -
An ceart chun nach ndéanfar duine a thriail ná a phionósú faoi dhó in imeachtaí coiriúla i ngeall ar an gcion coiriúil céanna
Teideal VII: Forálacha ginearálta
51 -
Raon feidhme
52 -
Raon feidhme agus léiriú na gceart agus na bprionsabal
53 -
Leibhéal na cosanta
54 -
Toirmeasc ar chearta a mhí-úsáid
Tools
Tools
EU Fundamental Rights Information System - EFRIS
Criminal detention database
Anti-Muslim hatred database
Case-law database
Charterpedia
FRA e-learning platform
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Equality data collection: promising practices
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Work On Rights
Equality, non-discrimination and racism
Children, youth and older people
Fundamental rights of older people: ensuring access to public services in digital societies
13
September
2023
Fundamental rights of older people: ensuring access to public services in digital societies
Children, youth and older people
Equality, non-discrimination and racism
Europe’s ageing population is ever-increasing, and our societies are becoming more digitalised. Many public services are now available online, with many more services in the process of being digitalised. But the digitalisation of public services poses a risk of exclusion for older persons. In this new report, FRA explores the impact of digitalisation on the fundamental rights of older persons. The report maps the current legislation, policies and practices fostering digital inclusion. It provides an overview of the laws at the national level that provide for equal access to public services, both online and offline. The findings show how Member States safeguard older person’s rights to access services undergoing digitalisation. It outlines how Member States can support digital skills and ensure older people can fully participate in public life.
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Abbreviations
Key findings
Introduction
Why is this report needed?
Legal and policy context
Research methodology and definition of ‘older persons’
Structure of the report
1. Ageing and digital societies: leaving no one behind
1.1 Ageing societies: the demographic change and its consequences
1.1.1 Increasing share of older persons
1.1.2 Drivers of population ageing
1.1.3 Consequences of population ageing
1.2 Digital societies
1.2.1 Social and digital inequalities
1.2.2 Digital divide(s)
1.3 The grey digital divide in equal access to public services that are undergoing digitalisation
1.3.1 The divide in the ‘grey divide’ and the impact of education
1.3.2 Access of older persons to the internet and preferred devices
1.3.3 Internet use by older persons
1.3.4 Older persons’ digital skills
1.3.5 General and health-related digital activities of older persons
1.3.6 Older persons’ use of digital public services
2. Legal and policy instruments at EU and international levels
2.1 Legal framework
2.1.1 European Union legal framework
2.1.2 Council of Europe legal framework
2.1.3 International legal framework
2.2 Policy framework
2.2.1 European Union policy framework
2.2.2 Council of Europe policy framework
2.2.3 International policy framework
3. Legal and policy instruments at national level
3.1 National laws regulating equal access to public services that are undergoing digitalisation
3.1.1 Approach 1: E-government law guarantees equal access to public services that are undergoing digitalisation
3.1.2 Approach 2: Sectoral law guarantees equal access to particular public services that are undergoing digitalisation
3.2 Laws addressing certain groups’ particular risks of digital exclusion
3.2.1 Addressing age-based digital exclusion in law
3.2.2 Addressing disability-based digital exclusion in law
3.3 Complaint mechanisms and systematic monitoring concerning equal access to public services that are undergoing digitalisation
3.4 National policy frameworks on digitalising public services
3.4.1 Explicit mention of equal access to public services that are undergoing digitalisation in national policies and strategies
3.4.2 Explicit recognition of non-discrimination in national policies and strategies
3.4.3 Retaining offline public service options in policy documents
3.4.4 Recognising groups at risk of digital exclusion in policy
3.5 Financial resources for the implementation of national policies addressing digitalisation
4. Targeted individual and structural measures to promote older persons’ equal access to public services that are undergoing digitalisation
4.1 First-level digital divide: closing the gap by increasing affordability
4.2 Second-level digital divide: enabling users through training
4.2.1 Addressing digital exclusion of older persons by implementing digital inclusion measures
4.2.2 Promoting digital literacy across the life cycle
4.2.3 Providing targeted offline and digital support services
4.2.4 Providing targeted digital support services
4.2.5 Fostering inclusive and user-centred service design through co-creation, co-design and participatory design
4.3 Third-level digital divide: empowering users
5. Ways forward: anchoring equal access to public services and non-discrimination in national law, policies and measures
5.1 Taking a fundamental rights perspective on ageing
5.2 Combatting ageism through the participation of older persons of all ages
5.3 Reaching out and motivating people of all ages to achieve basic digital skills
5.4 Monitoring digital decade targets for all ages through inclusive data collection
5.5 Preparing for the future of an ageing and digitalising Europe
Annex 1: Glossary
About this publication
Abbreviations
Charter
- EU Charter of Fundamental Rights
Declaration
- European Declaration on Digital Rights and Principles
DESI
- Digital Economy and Society Index
ECtHR
- European Court of Human Rights
EU
- European Union
EU-27
- 27 EU Member States
FRA
- European Union Agency for Fundamental Rights
ICT
- Information and communication technology
NRRP
- National recovery and resilience plan
UN
- United Nations
Key findings
Country Research
13 September 2023
Ageing in digital societies: enablers and barriers to older persons exercising their social rights - Country research
Children, youth and older people
Data protection, privacy and new technologies
Equality, non-discrimination and racism
These documents were commissioned under contract as background material for comparative analysis for the project ‘Ageing in digital societies: enablers and
barriers to older persons exercising their social rights‘. The information and views contained in the documents do not necessarily reflect the views or the official position of FRA. The documents are made publicly available for transparency and information purposes only and do not constitute legal advice or legal opinion.
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